FREQUENTLY ASKED QUESTIONS
Welcome to www.gleeballs.com’s FAQ page. We are committed to providing you with a pleasant shopping experience. If you have any questions, here are some answers to frequently asked questions
- How do I place an order?
To place an order, please browse our website, select the jersey style and size you prefer, add the items to the shopping cart, and follow the checkout process to pay. You will receive an order confirmation email. - What payment methods do you accept?
We accept a variety of secure payment methods, including major credit and debit cards (Visa, MasterCard, American Express) and online payment methods such as PayPal and Apple Pay. - Can I modify or cancel my order?
Once an order is confirmed, we will process it as quickly as possible. If you need to modify or cancel your order, please contact us immediately and we will do our best to assist, but modifications or cancellations cannot be guaranteed, depending on the order processing status. - How much is the shipping cost?
Shipping costs are based on your order amount and shipping location. Please review detailed shipping information during checkout. We also offer free shipping on orders of certain amounts, please refer to our Shipping Policy for details. - Do you ship internationally?
Yes, we ship internationally to customers worldwide. Shipping times and costs vary depending on the destination country. Please review our Shipping Policy for more information. - How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. This tracking number will allow you to check the delivery status of your package in real time. - Can I return or exchange an item?
If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the item. Returns must be new, unused, and in the original packaging. Please refer to our Refund Policy for details. - What if I receive a defective item?
If you receive a defective item, please contact us within 48 hours. We will replace the item free of charge or provide a full refund. - Is your product authentic?
Yes, all jerseys we sell are officially licensed products, ensuring that the item you purchase is authentic. - How do I choose the right size?
We provide a detailed size chart for each item, and you can choose the jersey that best suits you according to the size chart. If you are not sure, please feel free to contact our customer service team for help.
